I have just been on the telephone with Xfinity-Comcast for the past 45mins where 20mins was spent on hold after the initial conversation with the representative. I have been charged twice for $79.99 for a service that I cannot utilize. The initial charge occurred on 9/11, at which time I called and ...
I am very upset with Comcast Xfinity and I am NOT and will never be one of their customers. Their tactics to make you become a customer is almost gang style or corruption style. I had a guy come to my door on 1/17 in the afternoon. I stated to him that I do not have cable but with my antenna I can ...
I signed a two year contract - was billed monthly for $47.63. A year later, it increased a lot - in October of last year, spoke with five people - one said they would send me a copy of the contract, never did. They did, however, correct my bill - to $48.77. A dollar difference was not worth the ...
If you plan to invite people over for a PPV sports event, I would think again. Twice I've had friends over and ordered the UFC fights. The first time we missed the first 3 fights because I couldn't get through on the phone. This time I ordered the fights early just in case. I still had to call ...
I canceled their service because they stated that my payment was lost. After I canceled it they set up a time to pick up the equipment at a much later date. I asked that they not continue to bill with no service because they supposedly turned it off the day I asked. They sent me a bill that ...
When I called Comcast Customer Service this afternoon to report that we had no dial tone on our phones, the prerecorded message stated that the wait time would be ten minutes due to higher than usual call volume. The message suggested either calling back later or trying to fix the problem by ...