Comcast cable is a rip off. They charge far too much and then service is always going out. I am Deaf and disabled and Comcast was told this repeatedly. Yet when I was forced to moved and had to transfer comcast service they went all wrong. First the tech. That was supposed to hook me up at new ...
I relocated to Florida after having an account with Comcast for over 20 years. I was required to initiate a new account. The installation was horrible. The technician broke my wall unit and left the cable wire exposed across my front lawn, walkway and driveway. After several hours the technician ...
I was hired in March as a CAE, Customer Account Executive short for customer service rep. Our training course was intense and short. We had 3 weeks to learn about customer service skills, billing, troubleshooting and sales. It was basically a hands on and self taught curriculum. That was fine, ...
I was sold the new Comcast Telephone Service on 21 Nov 07. I had their old service (Digital Telephone Service) at that time. Since being put on their new service, I have still been billed monthly for the old service plus their new service. Multiple calls to 1-800-COMCAST have been made. I have sat ...
I moved from GA to DC on June 9th. When I moved, I discontinued my service with Comcast. On that day, I paid my account balance in cash when I turned in my modem. The account was apparently not closed, I guess. I am guessing this because Comcast sent me a refund check in late June for $48.79. Three ...
I am about to fill you in on a few secrets and deceptions that Comcast has been pulling on customers. My wife and I were in shock when we got our bill from Comcast Communications. We subscribe to Digital Service in our bedroom, and Regular Service in our living room. We also have Broadband Internet ...