Colonial Home Warranty
Heater was not working
Would not cover the warranty on a switch. That had overheated in our unit. ...
Would not cover the warranty on a switch. That had overheated in our unit. ...
We signed up for Colonial Home warranty on November 7th. We were told that there was a 30 day waiting period before we would be eligible for filing any claims. On the weekend of 8th the lights in our house started flickering for no reason, so I checked the electrical panel box for a blown fuse. I ...
Their claims staff is specially trained to try and get the customer involved directly with the contractor, get the repairs done and then Colonial backs out of warranty coverage under some pretext. Out and out cheats. Their system is never up and running, so they do not right away give you a claim ...
12/6: In my experience, from the sales department to the claims department, Colonial Home Warranty, openly deceives the customer regarding coverage and provides horrible claims service to intentionally anger the customer into cancelling the coverage so they can aviod making claim payments. ...
Don't use these people. They are scam artist. Nobody is never able to answer your phone calls... During normal working hours, always an excuse about the computer system or phone lines. The service techs. Are always from far away and they never call... Even when you call them they dont answer. I've ...
Colonial Warranty will use any excuse to deny a legitimate claim. The repairman they sent when my gas furnase would not start determined the cause was a failed control circuit board. When they first contacted me regarding this claim they asked for my written maintenance records on the unit. When I ...