Financed Furniture bought at Haverty's through Citifinancial. However, they didn't mail a statement until the 1st bill was late so they charged a $39 late fee and finance charge, after we went to Haverty's and told them we haven't got a bill yet - they said don't worry - you will! Yes - we did ...
This is a copy of a letter I faxed to CitiFinancial on 5/5/08: To: Research Dept. @ fax no. 469-220-2809 CitiFinancial Mortgage Sir/Madam: The CitiFinancial phone representative I spoke with two weeks ago suggested that I send an explanatory fax to the CitiFinancial Research Dept. I am doing so in ...
Have tried to contact citifinancial for almost a week w/o getting through on their 1800phone number. I have email access too, but no response to questions to my email address. I guess I will have to send payments by post office overnight...? What is going on??? Not a happy customer and this is just ...
Have mortgage payment due on the 20th of month with 10 day grace period. When I pay payment on the 20th they only pay $78.00 on the principle the balance of$672.00 on the interest. How can that be possible when I pay when it is due? If anyone out there can help me understand why I could use some ...
Citifinancial Retail Services since April the 7th have called my office 31 times with some calls being two minutes apart on an account that was only 14 days past due. According to their staff member who would only identify himself as Ken ID# 6485 who stated "WE WILL CALL YOU AS OFTEN AS WE ...
"Tren" Trenecia at Citi Financial Mortgage is the biggest * ever! Her tone of voice totally * and she's very condescending. I hate her! And so would you if you've ever had the putrid pleasure of speaking to her! Their total customer service *. They keep transferring you to someone else ...