Citibank
Overpayment Credit of $59.27 Denied, Then Late Fees Billed
In November I paid my balance in full to Citibank. I later realized I had overpaid them. I had a credit of $59.27. I have called them every week since December and was told the same thing: "the check is in the mail." On March 3 I called and was told I had no credit due me. I spoke to ...