My husband and I took out a Citi Financial Auto loan last year for an SUV. This year, with the price of gas, we decided to trade it in because of a new baby. For a week I did not have access to my cell phone, and it and our old number were still on the account. On Tuesday of last week we took the ...
On April 28, Citi Financial deposited a cashier's check that I purchased and mailed nine days earlier, on April 19. The check was for the amount of $5,464.21 and made out to Citi Financial, and my account number was also written on the check to expedite the payment process. The payment did NOT post ...
We bought a car through Citi last February. Shortly after, I lost my job. We tried our best to make our payments, but we fell behind. Their customer service is appalling. We called and asked for a deferment, which they approved without notifying us that doing so would lead to an increase in our ...
I have had this company for almost 2 years and have never been more than 10 days. They start calling the day after the payment is due, which is mid month. I am disabled and on a fixed income, and my wife lost her job. I tried to explain that to them, but to them it was "TOO BAD," said the ...
I refinanced my 2005 Wrangler on Jan 31 with USAA, and Citi Financial was paid in full on that date. On Feb 5 they took 337.14 out of my account. My USAA payment was due on the 5th. This caused a hardship for me. I contacted Citifinancial about this matter and was told they would mail me my money ...
These folks are incredible. This company has been a hassle for us since 2000. We traded the car in just about a month ago, and the dealer contacted Citi for the payoff. The dealer paid off the car for the amount that Citi said was owed. Since then I have received another payment coupon, and today I ...