I spoke to a customer service rep this morning who claimed she was a manager named Casey. She was rude and told stories. This company will not help me with the interest rate on my account, nor with finding out what my rate and payment will be. Customers are not paying their accounts and I am, and ...
Today I went to pay online as usual. Instead, I got this message: Important Security Message This is to inform you that your account may be at risk for unauthorized use. To ensure that it remains protected, we have: Restricted Account Online access for this account number. Issued a new Citi Card to ...
My "authorized user" was approached by Citi Card to add "credit protector," despite this not being allowed. My "authorized user" added this worthless service and informed me a couple of days later. I told my "authorized user" that this could not stand and to ...
Citi bank made a mistake and entered my payment as 50 dollars instead of 150 dollars, which was payment in full for the month. My canceled check proves they received the 150 dollars, but they only credited my account for 50 dollars. They raised my interest rate and started in with harassing calls. ...
I am very displeased with my account that I had through Tractor Supply Credit (which is handled by Citi Cards, a division of Citibank). I got behind and called to work out a payment plan. They then said that because one of my checks bounced, I could not get on that payment plan again. Then they ...