We too recently had an experience w / Carmax.in November we bought a 2004 Ford Explorer from the fredericksburg location. Well when driving to Florida for a family vacation with myself, my husband and 3 children in March doing 65 mph down 95 all 5 of our passenger rear lug nuts broke and our tire ...
Found a car I wanted at CarMax. Did the research. Applied for financing over the phone to make sure it'd go through before I drove the hour to the suburbs to visit the car. Financing went through, or so the salesman said. Spent three hours at the dealer sealing the deal. Got the car I wanted, ...
I made an appointment via online to check out a used vehicle and also take it for a test drive. I was told by an internet sales rep that that the vehicle in question was going to be tagged and not aloowed to leave the lot til after my appointment. When I got to Carmax they too me out to the car and ...
Sold me a lemon, did not want to give me a break on another car, do not return phone calls! Do not buy a car from this place! A bunch of liars. This place needs to shut down. And I will be taking legal action, what a way to run a company, I will tell everyone I know not to buy a car from this place. ...
I bought a 2005 Audi S4 from the LAX location 4 weeks ago. After a week I noticed an odd noise coming from the steering on full lock. Call up CarMax and they say take it to any Audi dealer (I'm in SF) and they will fix it, CarMax will pay. Nope! My car has been at Audi for 2.5 weeks while CarMax ...
The following is a statement of my personal opinion. This might not really be a rip-off, but a head's up to anyone thinking of working at CarMax. I worked there three years and found the pay for Sales Consultants to be way below the industry standard. No matter what kind of car you sell, how much ...