Have been unable to log into my account from my home computer since December.. Was able to log in using my phone app but don't understand why I am not able to log on using a lap top or desktop computer. I am a long time customer and have never had this problem before.. Cant get anyone to answer the ...
Unhappy. Took out the card with the plan to pay it off with HSA. Just logged on and can't pay the bill with a debit or credit card. Sent an email and will call tomorrow. This is a complete hassle who ever heard of not being able to pay online with a debit or credit card??? Hopefully no problems ...
I have called multiple times for the past 4 months about my inability to access my account online. The employees, who read from a script, were unable to fix the problem. I was told twice that my problem would be submitted to a technical supervisor, but the problems have not been fixed. I cannot ...
For the past 4 months I have called multiple times about not being able to access my account online. Your call center staff do not speak English well and can only run through the same script. We have established that the problem is not with my computer (we have cleared the cache, checked the ...
My first promotional loan was for dental implant surgery and the expiration date is May. I got a second promotional loan to pay for an implant cap which should expire in Jan. My first loan had $600. Left to pay off before the last payment. The second loan is for $2202. I made a $125. Payment ...
I paid over $1200 during the one year promotional period. I expected my remaining balance to then be charged interest. What I found was that the $1200 AND more was tacked back onto my remaining balance. If that's not bad enough. I now pay $120 a month, and the following month my balance does not go ...