After 4 years the finish on my furniture started to flake and get brittle. I have written BJ, contacted sales reps, and the local dealer. No one has addressed the issue. I invested over $6000.00 in this patio furniture. ...
We purchased an expensive Eastlake 50' x 86' Dining Table [2375-5086] from Cabot House in Portsmouth, NH around 3 years ago. I was taking the umbrella out (just lifting it out) and the glass top exploded into a million pieces. I seriously don't think this was any fault of mine. Called up Cabot ...
I would be very cautious purchasing ANYTHING from Brown Jordan. They don't stand by their sales. We purchased an expensive Eastlake 50' x 86' Dining Table [2375-5086] from Cabot House in Portsmouth, NH around 3 years ago. I was taking the umbrella out (just lifting it out) and the glass top ...
Purchase 2 Tables, 8 Chairs, @ Chaise Lounges, Dining table has a design flaw&received 3 repalcements and still no better. Now being told I need to accept the shoddy design&at this price point—I do EXPECT PERFECTION!!! Glass top and table support fram are NOT THE SAME SIZE—1 inch gap& ...
Purchase a DELTA collection—including Dining table, 48 " round Table, 8 Chairs, 2 Lounge Chairs - Dining table has a DESIGN FLAW—Frame and Glass are 2 different sizes and is quite noticeable—1" gap. Have received 3 replacement tables—and all the same. Now being told by BROWN JORDAN to ...
We purchased some Brown Jordan outdoor furniture about 7 years ago. The finish began to flake off after a couple of years and we thought the pieces would be out of warranty, so we never made a complaint. A couple of months ago we decided to add a few more pieces to our collection and casually ...