Broward had a service agreement with the owners of a condo we recently leased. Their service sales technician, Robert, seemed determined to sell a new system rather than service the present system and the owners of the condo fell for his sales pitch. Robert was the most rude, obnoxious person my ...
Plumbing addition to service contract is a complete ripoff!!! They tell you they will do everything and anything when they are trying to get you to sign up. However, after you do and they get your extra $75.00 you find out that nothing is really covered. I know, I found out the hard wayNow I trying ...
Extremely Poor Customer Service We rent from a realty company in Palm Harbor, Florida which has a contract with Broward Factory Service. Apparently by having this contract Broward has figured it does not need to rely on customer service with neither the realty company or the people they are ...
We have called numerous times to have the air conditioning unit repaired. We have been experiencing very hot temperatures and therefore it has been 85 degrees inside of our condo. They promised they would come and repair it on July 23rd, we waited until 10 PM, and no one ever showed up. I am 79 ...
I called on Tuesday morning 5/25 to report that theCondenser Fan Motor in my AC Unit was squealing loudly and was told thatsomeone would call me to schedule a time for a service call. That afternoon approximately 4:00 PM a technician called (Technician # 414) andstated theyd be out the next day ...
I have been paying BFS for home warranty and premium for air conditioners for almost 4~5 years, yet when I had continous problems with my dish washer instead of changing a new washer because they could not fix it - they blamed it on user abuse for having 2 roaches under the washer which caused the ...