First my cable box is not working says provisioning or something like that, i called costumer service and they said that they could not fixed through the phone, they said had to make an appointment with a technician, the next day I waited for the technician the but they never came, I am so ...
In brief, recieved a rude phone call and was hung up on. Called to complain and was further insulted by Alex at the Auberndale customer care center. My wife and I do not appreciate being hassled and then told we are liars, simply because my file was not opened does not mean we did not recieve that ...
It was an unsolicited call which has prompted my wife and I to cancel our Brighthouse internet service, upon keeping with our current plan and not upgrading my wife was told she "would be crazy not to take this offer" and then promptly hung up on by a Brighthouse representative. ...
For about the last two months, I've been experiencing a recurring home phone problem. For one number, and one number only, caller ID displays the phone number with the area code. Then the area code is dropped and then returns. It could be there for several days, then gone again, and return. ...
They really need to work on there customer service! Had to talk to 5 different workers to get something done. ...
Well: Brighthouse has, over the last year, failed miserably in their obligations to provide service. Our cable was installed in May. On June 1st, our first call to repair was placed. The tech came and found that, inaccurately, our new HDTV was at fault. Our issues were boxing of the TV screen, ...