Bestbuy Geek Squad Technician
Charged $150 Diagnostic Fee for Technician Who Only Checked Serial Number
A week ago, we called bestbuy to report problem with our plasma TV (purchased from them more than 2 years ago w/o extended warranty) that turned all black (no picture) but with sound. The problem was described to them over the phone. Technician was scheduled to come and check the unit for ...