Best Buy
Found 1557 reviews / complaints
Page 174

Best Buy
Laptop failed four repairs and store refused replacement under lemon policy

In September of while home on leave (OIF2), I had purchased the laptop from best buy with the three year extended warranty. In late september I had encounter my first problem with the laptop. The wireless card no longer was picking up my network. I took it to best buy under warranty for my first ...

Best Buy
Credit card charged early and restocking fee not fully refunded

Electronics and household app. Bestbuyhate 0

I have had a horrible experience with Best Buy and will NEVER buy anything from them again. First, I called the 800# on their website to place an order. I was told my credit card would only be used to hold the merchandise and would not be charged until I wet to the store to pick up the items. Lie ...

Best Buy
$360 restocking fee charged on defective Sony Vaio laptop return

Electronics and household app. Rose O Brien 0

Just to let everyone know Best Buy treated me like crap. I spent $2,000 on a Sony Vaio and was assured by the salesperson - upon reading my hesitance about parting with two grand - that if the laptop did not function correctly or if anything was wrong with it I could return it. The laptop was crap. ...

Best Buy
DirecTV HD DVR sold as purchase but actually a non-refundable lease

Shops, Products, Services Richard1088 0

I secured (for $300) from Best Buy a Direct TV HD DVR. It was communicated by all of the in-store Best Buy representatives we spoke with on the day of the transaction that we were "purchasing" this unit. We have come to find out that the $300 was, according to Direct TV a "One-time ...

Best Buy
Manager's treatment during credit purchase and return of damaged laptop

Education & Science Anonymous 65985 0

Upon one of my recent visits at the Best Buy located at 5133 Richmond Avenue in Houston, TX the store manager was agitated that a customer service representative was holding on the phone for an extended amount of time to see if I could purchase a notebook computer on credit. Even though, there were ...

Best Buy
Catches in the three-year no-interest financing offer

Shops, Products, Services Unsatisfied Custome59 0

BEWARE of the CATCHES in the 3 year no interest offer from Best Buy. Read the fine print to be educated before you sign on the bottom line. This reflects a poor customer relations effort to promote sales and the terms of the offer are designed to get you stuck with paying the exorbitantly high ...

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mstadler 07-31-2026, 02:48 AM
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Jorge,

This so-called company is trying to pull the same scam on me.

Have you got anything new to report on them?
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Ma'am, you were scammed by James Bueckers, like the rest of us, out of thousands of dollars. Karma will get him.

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