My wife and I changed from Compass bank to BOA due to the fact that (at the time) they credited deposits before debits and processed transaction from the smallest amount first, then larger amounts. They have since changed their policy. The best I can tell the change occurred sometime around June ...
On September 28 around 11P.M. I checked my business and personal accounts online and all was well, there were pending transactions but I had enough money to cover it. When I woke up on September 29 I found a $800 withdrawal from my personal checking account and a $502 withdrawal from my business ...
My bank account was double charged for overdraft fees. This is not the first time this has occurred, and on previous occasions, I simply called customer service to get the erroneous charges reversed. However, this time, the representative I spoke with refused to refund the charges. She told me that ...
Recently my wife called Bank of America to see if we could lower our interest rate on our account. She mentioned that she just went on disability and wanted to see if we could get our rate lowered since we have been a customer for 10 years with them. Once she mentioned disability the rep forwarded ...
I deposited nearly $8,000.00 in checks to BOA who told me that they were going to hold half for 9 days and the other half for 11 days. I told them that I have automatic payments scheduled and that I could get hit with 5 to 7 overdraft fees! I was told that there was nothing that could be done. I ...
Juniper sold to B of A, couldn't pay either on-line as neither site would accept payment. Spoke with BofA "you don't owe anything this month." Today received call from a cred coll agency. They say I am in arrears. They want last month's payment which I sent to other creditors. NEVER ...