I have 3 major complaints with this company. I have already complained about one of them. But I want to complain about their Service fees and charges for extractions and teeth cleaning, and for Anal Gland procedures for your pet. About 2 months ago, I went into the office because my Small ...
You can compare Banfield to a manufacturing plant/factory. Pets come in and out like clockwork. There will never be a personal connection with your pet and a loving vet. The vet turnover is high as well, so that relationship you crave for between your pet and a reputable vet is non-existant. Along ...
The Banfield organization is dirty, underhanded and feeds off fear and love of pets to upsell unsuspecting customers who assume that they are legitimate because they are partnered with a large national chain like Pet Smart. My son was pressured into getting a wellness plan for his dog. Two months ...
Sofie was one and a half years old when we began taking her to Banfield Pet Hospital in Bel Air Maryland. We purchased a preventative healthcare plan for Sofie that included two complete blood work panels and one urinalysis per year among other things such as fecal exams and vaccinations. Banfield ...
I have been a client for over 5 years and while I value the benefit of having a plan that helps us to offset the cost of care for our pet, it is also obvious that Banfields business model has changed from an affordable service with added value to the pet & the customer to an "added charges ...
We signed up our puppies with Banfield in Chesapeake, VA, thinking it was a good idea. We moved to Florida and transferred everything down no issues there. We unfortunately had to give one up to a friend due a very bad car accident we were involved in and tried to cancel on pups insurance. We were ...