I just receive my att cell phone bill today. The total was over $200 for a $100 monthly service plan. My paln is for $96 and some change I understand after taxes and service fees it is expected be a little higher, about $20 more is what every single att representative has told me. But it is far ...
I returned their uverse equipment. It might have been a week late, but I still returned it. I have the UPS tracking number, called them more then 4 times and now they have forwarded the charges to collection. I have talked to collections and they stated they will also send ATT a letter of my ...
When switched over from Comcast to AT&T, home phone package had limited minutes of 250 per month and this was never disclosed. This month's bill had HOME PHONE charges of $299.00! On phone now with customer service and if they do not remove charges, I am switching back! Beware!!! ...
AT&T customer service is horrible. Their hold times and transfer times are unbelievable. Obviously, the reps are untrained, if they need to transfer a customer 8 times to 8 different departments only to be disconnected. I can't understand how a customer can call AT&T for a simple billing ...
There are several issues I need to report. 1. I requested information regarding Universal Lifeline service several weeks ago. I was told I would receive the forms by mail in a few days. While I wait (and wait), I'm being charged the regular rate which I cannot afford. I've had Universal service in ...
On my January AT&T bill (and I am told on my upcoming February bill) a $9.99 charge has appeared for "Text Alerts Now", giving the goldpocket website as a contact. These are totally unauthorized, and AT&T is disputing them, but they need to stop showing up as charges. ...