On 11/16, I changed my family plan to an individual plan and reduced the phones on my plan from 3 to 1. Since AT&T bills and requests payment in advance, I would have thought that the reduction in my service and devices would warrant at least a partial refund on the November bill... But no! ...
My bill for the month was $99.63 before I went to an AT&T office to get my other daughter on my plan. They said it would be an extra $70 to get her on with a eye phone with data and tec messinger plus e-mail. It came out to $177 a month. Then there was something wrong with the phone and she ...
Double billing for text messaging (both unlimited and pay per use charges) began in August and occurred also in the following months til Nov. 2012 Unlimited texting dropped in August w/o approval ...
Ok, so I had a past due bill that I could not pay because my husband just returned to work, and money is tight because of the added daycare expense for two children. My internet service was interrupted by AT&T. When I was able to, I got the service restored, and was charged a $30 service ...
On 11/12 I made contact with West Virgina and 2 San Diego call centers for AT&T. I had talked with several neighbors behind me, next door and up the street who told me that they had AT&T high speed extreme ultra DSL internet. The aforementioned call centers told me that these homes did NOT ...
I made no fewer than 15 phone calls to set up ATT as is only provider in my area to get services. They were supposed to bundle home phone Internet and direct TV. I got a voice mail that the phone and secured Internet had been turned on from outside the home on 07/31. There was a UPS box on the ...