When I decided to put my cable, internet and phone on one bill I reviewed what was most important to me to have good service. Since I teach college courses, online, my internet was the most important, though I do like to have the other services work well. I had had Bellsouth DSL for many years ...
I recently switched from Time Warner Cable to ATT Uverse Cable and internet service. I called because I had received a $200 cash back offer in the mail and I wanted to compare the rates to my current rates for cable and internet. The salesman on the phone quickly roped me into a service plan where ...
We've been trying unsuccessfully to get our ATT Uverse functioning since it was first installed in early January. After 6 weeks, they still can't get us the HD we signed up for or the on-demand channels to work right. We've spent dozens of hours waiting on the phone, being jacked around to ...
We were very excited to learn uverse was available in our area and signed up. It was all downhill from there. The installation was to be March 1. The tech came in and advised we could not be hooked up - no signal. He didn't even go outside to check anything. We didn't question him as we should ...
I have 2 complaints: 1) Uverse Voice mail will download my phone messages to Firefox (or IE8) upon request, and will attempt to open either Windows Media Player (or iTunes) upon media selection - BUT, it will not open the message an play it. 2) I called them twice and spent over six hours trying to ...
I would appreciated someone in authority taking my complaint as well as my sister's complaints seriously. Why don't you honor your rewards? ...