We are very disturbed at the quality of the product that AMTROL has on the market. We built our home in 1999 and not even living in it for 10 years have had 3 Boiler Mates fail, causing flooding of the basement, decrease in hot water and increase in oil usage during the failure. The first two ...
I'm on my 3rd amtrol boilermate this last having lasted less than 12 months. The units begin leaking and must be replaced. Amtrol is giving trouble on the warranty and I am having to pay substantial install costs. Amtrol won't even respond to phone calls and faxes. Don't ever buy their products ...
Had installed a 41 Gal water heater and the elec. Smart control has gone out twice in the last 5 years and they will not cover it in warrenty. Will never buy their water heaters agian. ...
I have had this Amtrol Boiler mate (41 Gallon) hot water maker since 1994 and it is currently busted. My Oil supply and maintenance company has informed me that the Coils inside the boiler is busted and that I might have to possibly replace the coil or the entire tank. I am currently without Hot ...
Installed 1997, now needs replacing. Have been dealing with no hot water recovery for 3 years. Amtrol will not honor warranty becasue I am not original purchaser. Very bad business especially in this current environment. A lost customer and that is not good. ...
I purchased a Amtrol boiler mate WH7 from Bell Plumbing in Anchorage Ak. It was installed in 2000. Bell Plumbing is out of business and I am unable to find my warranty papers. Was my paperwork filed with you and if so can I get a copy of it in order to have it replaced as it is leaking. Thanks Max ...