Four separate incidents of our a/c quitting has resulted in four separate technicians with four separate diagnoses and at least 3 separate fees. It appears that we have a freon leak that has finally caused the outside compressor to over heat and sieze up. I called in an Emergency request on May ...
I have been dealing with AHS for the past 9 years without any issues until I needed my HVAC unit started not working in the 10th year of my contract they have made every excuse why not to fix it or replace the unit. This is units that stop working in a period of time with temperatures in excess 100 ...
You pay for services regardless if technician can fix it or not. You call customer service and you wait forever and with no resolution if a call is related to invoice/payment. I do NOT recommend this company! ...
AHS claims code violaitons or improper installation to avoid paying for replacement items or expensive repairs. Before giving their contractors "the additional costs" or cutting your losses, contact your own contractors for an estimate and ask them to verify or discredit the AHS ...
I have been with this company for 5 years and have had numerous claims (mainly A/C units). Other than minor customer service frustrations, I have had favorable results. I always talk with my service techs when they are at the house, and get their opinion on AHS. I have been told by more than one of ...
Until recently, I was very satisfied with the services rendered through American Home Shield. However, when I put in a request for a work order to check my hot water heater, the amount of time it took for a company to contact me and address the order extended from April 28 to June 3 (which is date ...