I am a senior citizen. Booked a one way ticket from what I thought was Buffalo to Punta Gorda. On the day of the flight Dec 28th I made a clerical error. I reversed the booking. I went to the airport two hours early after realizing the mistake. No person at Niagara Falls airport could help me. I ...
Right as we were about to leave for the airport, Allegiant called to cancel our flight. Options were to reschedule to the following day or get a full refund. There was no manager available to speak with and if we wanted to wait to make a decision we had to call back and wait on hold for at least 15 ...
This was my first time flying allegiant air and I have to say by far worst customer service ever. The question arises of why is it still in business with the bull*hit service they offer to their own customers. Our flight was cancelled and no reason was given into why or given prior notice of it ...
This was my first experience traveling on Allegiant. I had chosen Allegiant as they are one of 2 airlines that travel out of the small airport near my home. Last year we traveled on Frontier and were disappointed that our flights were delayed coming and going causing us to miss our connections. I ...
We needed to cancel a flight a few hours before it was taking off, and could not get through to the phone number after 7 tries. I even sent an email, desperately. When we did get through, we had to wait 25 minutes, and then the agent was so rude it was nauseating. No credit is issued within 24 ...
I have been calling for a week. My wife's dad died and we were supposed to travel the day of the funeral. I called several times, then emailed to cancel the flight. I have now called 11 times and I always get a recording and can't leave a message or get through. Is Allegiant Air still in business? ...