Absolutely appalling customer service. Ordered my girlfriend some heals which were in stock online via the store, paid for them everything was fine. They said it takes 2-5 working days for delivery, then today received an email saying the heals are no longer available in her size. They were ...
Purchased a pair of shoes from the Las Vegas premium outlets locations. The shoes were to be shipped to my home, as they did not have my size in store. Checked my order status a week and a half later when the shoes had not arrived, and found that the order had been cancelled. No notification via ...
I was shopping at Aldo's Vaughn Mills Location arranged to ship one item for my house and i approached one of the sales lady there if it is possible to change the shipping address, she was very rude, i dont get a chance to get her name but she not supposed to work as customer service there, very ...
I am extremely disappointed & frustrated with Aldo's product quality and customer service. I purchased a fabric backpack on 3/18 at an Aldo store for $48.99. When I was making the purchase, I enquired about the durability of the backpack and was assured by the salesperson that it was sturdy and ...
Ordered two pair of shoes and received two pair of the same shoes and never received my bracelets. Opended an investigation with ups and they advised that the order had to be a shipment order due to same pair of shoes came twice. Aldos has not refunded my money as of today and they have until fri ...
Sent a pair of shoes back following the correct proceedure and obtained a proof of postage certificate. Now over 3 weeks later and I am still waiting for my refund. E mailed their customer services 5 times and still NO acknowledgement from them. I have no option but to file a claim agsinst them via ...