During a flight home from Calgary, our flight was delayed getting into Seattle. Altought late, we did have enought time to make our connecting flight (if we had any help from the Alaska Airlines staff at Seattle). Upon landing in Seattle (flight AS 570 from Calgary) late, we were not met at the ...
I have been a loyal customer and frequent flyer customer with Alaska Airlines for years and have always enjoyed their service - that is, until I actually had a problem... For the first time in my life, I had an issue with my reservation, and being unemployed, the cost of changing my return flight ...
Tuesday, November 2 Our story Alaska Airlines hates families. Thats the only reason theyd treat a customer like this: The weekend of October 11 was one of the most important in my life: my partner Colleen and I packed up our eight-month old son and traveled from our home in Edmonton, Alberta to Las ...
I played their on-line game "North of Expected" for weeks. One night I won. The screen lit up saying "You won a $2000 Alaska Airlines Vacation". I printed the screen. The rules say they will notify you. I waited... And waited. And waited... Months later I write to them and they ...
My husband are I are frequent business travelers and use Alaska Airlines often. Yesterday we finished work early in Ketchikan and rushed to the airport to catch a 1:20 departure instead of a 6:00 departure. We made it to the airport 30 minutes ahead of departure along with another young man trying ...
I am filing a complaint against Alaska Airlines' Summer on Sale advertisement published in the Oregonian on July 19. The ad says: San Diego - 4 nights Days Hotel - Hotel Circle - $299. The fine print says: Complete vacation packages include round-trip airfare and hotel accommodations. Prices shown ...