Rented a car from Alamo in Flint Mi during June. After turning in car but before arriving home, Alamo had called saying they found damage to the right door. Since I live in a different state it was impossible to verify this. I provided all necessary information to the rental location including the ...
I rented an Alamo car through Travelocity. The quoted amount for the "Dodge Caravan or similar" was $370.85 for the week and $108.40 for taxes and fees. When I got to the rental office they pulled up a Suburban which I thought was what they considered "similar." They slid the ...
I rented a SUV from Alamo. Upon my arrival, the agent at the counter stated the size SUV I reserved was not available. He stated he would have to put me in the next larger size, but that I would have to pay more. He said the increase was due to, "supply and demand". I took the car, ...
I'm an educated frequent car renter. Alamo new Orleans charged me for pre existing damage to a windshield that plain and simple could not be seen upon pickup of the vehicle after dark. No amount of evidence or presentation of facts to the contrary would sway them from pushing me for the replacement ...
I got a parking ticket in the city of Wilmington. I responded with a letter to the city attempting to protest and challenge the ticket. Over 4 months later they responded stating that my protest was dismissed. I then sent another letter the day I recieved that stating had they not taken 4.5 months ...
I have to say that Alamo is not exactly the ripest apple in the tree out there. Used to be a good company providing fair treatment to its customers and I even considered it to be the best car rental company in US. Not anymore! I don't know if Enterprise has a hand in since they made changes in the ...