As a business owner we had two different 36 month contracts ending on January 28. I received a quarterly bill and as usual paid it in a timely fashion for the months of April-June. I decided to cancel my services on April 19th effective immediately and subsequently sent a fax to do so and called ...
Everytime I call them someone is on the line with an attitude towards you for calling in. Then when they say they will do something like credit the account it will never appear to be done, they say they will call you back they never do. Just very poor customer service. ...
I was a long time and one of the top sales reps in the country for ADT residential. When customers sign agrrements for the services the confidential info is not protected. Sales reps make copies and take them with them I have seen contracts on the back seats of cars, strewn about the office and ...
ADT has fraudulently charged my family for monitoring services over the course of almost 3 years despite the fact that our homes telephone was a VOIP service (through VONAGE) and according to ADT's own technicians, our ADT home security system would NOT work with a VOIP phone service, meaning that ...
I had tried patiently to contact customer services to fix the problem with my system when code 13 keep on beeping every time I would pay the bill quarterly or from the time the bill is due, it seemed to always like clock work start beeping then the ADT customer services would consistently argue ...
I called to cancel my service 10 days after I signed the contract because I'm moving only to be told that there is a $450 cancellation fee that I signed for in the contract. I then received a bill for $1,197.59. The contract I have has NO PENELTY Clause anywhere! The front page says (1 of 6) and ...