On October 17, I called Safe Home Security because my battery on the system died and though plugged in to an electrical outlet, there was no life to the system, meaning no monitoring. I spoe to Debbie, whivh got very rude with me because I told her that I was not going to pay $50.00 for the ...
I have never had a worse customer service experience than I have had with Safe home security. I purchased an 36 month home monitoring system and was very careful to send the written 60 day letter of cancellation (certified mail), which they acknowledged in a written response and telling me they ...
I maintain that Safe Home Security continues to participate in the unsavory business practice of rollover contracts. They bury the stipulation in small print. Additionally, their customer service is one of the worst I have ever experienced. They do not compromise and were unwilling to allow ...
I paid Safe Home Security every month for 4 years only to find out they were not really monitoring my home during that time. The county I lived in cut my phone line without my knowledge since I only use the phone line for Internet services. I have since cancelled my phone line services. The line ...
This alarm company scammed me, the alarm system hasnt worked in years, i have complained verbally, wrote letters, yet they want me to pay! I am harrassed by phone calls on my cellphone and my husbands cellphone and home number they told me they would stop on several occassions when i told them the ...
I had a contract with Safe Home Security, my 3 year contract was up in November. They were notified by mail in July not to renew my contract and I have sent several letters and made several phone calls. They are still making the automatic withdrawals from my bank account. My bank account is now ...