When I confirmed the order by telephone the ElectroZone customer service representative asked me if I was aware the item was a refurbished unit. I told him I was not aware of that, the online description did not indicate that it was a refurbished unit. Then he said the player was not actually ...
I requested a brand new high end TELEVISION from their store and was informed the insurance was necessary and might cost-less than $50, after I looked over the purchase info it confirmed a cost of $175, I named them-and not just were they very rude but suggested I misunderstood them-and they did ...
After purchasing on a Friday night a Samsung 46' LCD TV from ElectroZone online, I did not see the transaction on my online banking website. Monday morning someone from ElectroZone called me to confirm my purchase. He then went on to informing me that the TV I was about to buy was class A certified ...
I placed an order for a Samsung 46 inch HDTV and got an email immediately afterwards asking that I contact them to "confirm and verify" my order the next business day. There was nothing I needed to verify, I knew full well what I had purchased based on all the information shared. I called ...
I called to ask why I was being charged $175 for shipping insurance when I was told it would be under $40 on the verification phone call, the person I spoke with was not only very rude but was shouting at me on the telephone and virtually accused me of fabricating the story. I then asked when I ...
I ordered a high-end Samsung 3d television from them and was told that I would be charged under $40 for shipping insurance but was actually charge $175. When I called to discuss this, the person I spoke with was not only rude but implied that I was lying. Additionally they would not provide a ...