I enroled my pet with this insurance company. The monthly price seems reasonable but their service is below standard. It took them over a month to send us the paperwork. I ended up canceling them and they have not given us our money back after 2 months. I had to file a dispute with our credit card ...
I think it's poor business practice and an absolute racket that 24PetWatch charges at least $14.95 to update the contact information on your pet. While I understand that they have overhead costs, it seems that they could cover those costs in another way. If I were making a donation to an animal ...
I can say this company is a crock of bull... I bought my policy and paid a years worth of coverage to only find out six months later that they wouldn't cover my cat's diabetes. My cat showed symptoms of something was wrong on two days prior to the policy affective date which was noted on the vets ...
Omg! I've had THE PRECISE encounter as that published by "badcobra" on 3/12 re: purchasing a lasting identification label for my puppy. Recurring telephone calls, same material re: "PREPARED but cannot tell when delivered, therefore, so sorry - might reprocess at free", etc., ...
It was not explained to me that the animal I adopted had a pre existing condition before I adopted her and purchased the insurance the shelter SOLD HARD. 2 months later I want to cancel, and want a full refund. I recieved no service, no goods. I want my $400 back NOW. I plan on filing a complaint ...
We got this gift policy with the adoption of our dog, and after taking him to his first exam was talked into purchasing a "better" policy... To insure that all his health needs would be taken care of. Now they are denying my claim, making up reason why they wont pay it, when they told me ...