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24 Hour Fitness
Found 170 reviews / complaints
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24 Hour Fitness
Started fraudently charging me $32/month in Feb due to illegally reactivating membership put "on hold" in Aug. Did NOT authorize release of hold!

On May 16, I signed up my college-age son for a monthly gym membership at the 24 Hour Fitness in The Woodlands, TX. I paid $69.11 on that day, which I believe covered first and last month, and then paid $32.46 on June 20th and July 20th. Since he would be returning to school in August the 24 Hour ...

24 Hour Fitness
24 Hour Illegally charged for over 4 months by 24 fitness, due to signing up for their "Account on Hold" -illegally reactivated, without notifying!

In June I called the 24 hour membership 800 number to cancel my account, stopped being charged, and use my prepaid last month. While on the phone, the 24 hour rep, talked me into putting my membership on hold, so that I would always maintain the same low cost whenever I decided to reinstate. Never ...

24 hour fitness
The fitness trainers pay more attention to their cell phones, and when I tried to call and cancel my membership I was on the phone for over 5 min waiting for someone to pick up

I tried to call and cancel my membership, and I was on the phone for over 5 min and no answer. I also noticed that their trainers were more interested in texting or answering their cell phones. The facility is disgusting. When I finally got in contact via e-mail about canceling and to complain ...


24 hour fitness
The fitness trainers pay more attention to their cell phones, and when I tried to call and cancel my membership I was on the phone for over 5 min waiting for someone to pick up

I tried to call and cancel my membership, and I was on the phone for over 5 min and no answer. I also noticed that their trainers were more interested in texting or answering their cell phones. The facility is disgusting. When I finally got in contact via e-mail about canceling and to complain ...