Spent $174 on a combo pack and they were all leaking. Their customer support is atrocious. Called them and was told to use a paper clip to repair a defect on one of them ...
This business is crap. The people are non-responsive. They do not answer email or return phone messages. I phoned for a return authorization at 30 days, was given one and I returned the remaining cartridges per their instructions. It is now over 1 year and I am still waiting for my refund. My ...
I have never been more disgusted by an online shopping experience! The toner leaked in my printer when I called to request a replacement the "customer service" hung up on me. I simply wanted them to pay for return shipping on their defective product! Hoping my printer is not ruined! I ...
Four bad cartridges out of 12 that I got from them. Been trying to reach them prior to end of their 30 day guaranty by the form on their site and phone messages. After finally getting a person, i was told they would take them back but I had to pay for the shipping. It sound like they wait until ...
The tubes came quickly in early Goal and well-stuffed. They worked nicely to get a month or two. I began to view orange mottling when I published on document, but believed that it had been an issue using the document.By September I recognized the cyan had a trickle, but believed that it had been ...
The cartridges arrived promptly in early March and well-packed. They worked well for a couple of months. I started to see blue mottling whenever I printed on cardstock, but thought that it was a problem with the paper.By July I realized that the cyan had a leak, but thought that it was just ...