Spent $174 on a combo pack and they were all leaking. Their customer support is atrocious. Called them and was told to use a paper clip to repair a defect on one of them ...
This business is crap. The people are non-responsive. They do not answer email or return phone messages. I phoned for a return authorization at 30 days, was given one and I returned the remaining cartridges per their instructions. It is now over 1 year and I am still waiting for my refund. My ...
I have never been more disgusted by an online shopping experience! The toner leaked in my printer when I called to request a replacement the "customer service" hung up on me. I simply wanted them to pay for return shipping on their defective product! Hoping my printer is not ruined! I ...
Four bad cartridges out of 12 that I got from them. Been trying to reach them prior to end of their 30 day guaranty by the form on their site and phone messages. After finally getting a person, i was told they would take them back but I had to pay for the shipping. It sound like they wait until ...
The cartridges arrived promptly in early March and well-packed. They worked well for a couple of months. I started to see blue mottling whenever I printed on cardstock, but thought that it was a problem with the paper.By July I realized that the cyan had a leak, but thought that it was just ...
We have had nothing but appalling service from this business. We bought several toner cartridges from them for an HP 4650 LaserJet, and every single cartridge has been defective. The toner leaks and cause streaking on the majority of our printouts. The toner leaks so badly it has gotten into the ...