I ordered a spa pump, they never shipped it. I've made numerous calls and emails and they said they would credit our account but never have. Today they told me our account has been credited but it has not. ...
Avoid this retailer!!! Refused to deliver advertised products. On 3/2 purchased a solar heating controller kit consisting of a Goldline GL235 control module, a diverter valve, a valve actuator, and two temperature sensors. After three weeks, only received control module. I suspect that this ...
Don't patronize this store!!! Declined to provide marketed products. On 3/2, I purchased a solar heating controller kit that consisted of a Goldline GL235 controller unit, a diverter valve, a 24-volt valve actuator and two temperature sensors. Charge card was billed 24 hours later, but used to do ...
Company sent damaged good in June, still waiting for new part to arrive. MANY MANY phone calls made to company and their manager SHAWN who blames the distributor and PROMISES the part will be there "wednesday" when you call wednesday to say it hasnt arrived, he says it will be there ...
I ordered a pump and motor on Nov. 18. After two weeks I contacted there customer support (Shawn / Greg) asking where it is. I was informed it had already been shipped. I asked if they could send me a tracking number. This wasn't done. Waited another week and asked the same, and got the same lie ...
On Sept. 2, I bought type Pools Etc., Inc. Via EBay product #170299716388 Saunacore KW6 sweat heater. Cost was remitted the exact same time via PayPal. Estimated shipping was Sept. 17 - Sept. 24. After not getting the product, towards the finish of Sept I named Pools Etc. And spoke with Shawn ...