I ordered a trial sample of the cigarettes last December. I did not order any additional cigarettes because the sample produced my nauseas. However, I did receive a complete box on 1-20, and I returned it on 1-29 through a UPS authorized service to the company intact requesting a refund. I called ...
Purchased a starter kit receive it and was pleased with the kit. Account was charged on 4/26 for replenishing in amount of $160.93. I did not and do not want that service. Unable to reach the company at the phone number provided to cancel. I sent an email to [email protected] to cancel and ...
I ordered the trial kit of 5 electronic cigarettes for $4.95 in February. Nothing in the fine print indicated any other obligation. In March I received 20 more cigarettes. I called and cancelled all future orders, and obtained an RMA (returned materials authorization) number. As instructed, I put ...
Note: I ordered the 'TRIAL' of optima cigs for $4.95 I rec'd that trial and thought that was that. A week or so later I rec'd 4 or so packs of cartridges. This package of cartridges did not contain an invoice with any charges - nor did the 'TRIAL' packaging - for these add'l boxes. I'm furious - ...
I got the free trail offer and was not told i will be auto shipped every month for refills for a total of $116.93 each month. I did not reorder or give them permission to put me on a auto reorder list or give them permission to charge my credit card any charges. I returned the package unopened as ...
Like many others, they charged me $117 without consent and made it nearly impossible to make it not happen again in the future. They refuse to refund me by saying there was information in the fine print but they did not warn that there was any type of subscription to ensue. Something that major is ...