Based on my experience with Ed Kasper's form of customer service, I can no longer spend my money at HappyHerbalist. Also, I can no longer recommend HappyHerbalist to any one else. Here is the reason why: I received an order from HappyHerbalist. The order was large so it was shipped in two boxes. ...
I live in the UK and ordered a jacket on 08/04/08. I first emailed them on 24/04/08 then 5 times since - I have had not one reply - so Tuesday evening I decided to ring them. I got some iritating automated service telling me they are all busy dealing with customers. After 3 evenings of trying (I ...
In December I placed an order for 5 items on Ridegear.com. The 4 cheap items arrived after quite a wait. As it was the holidays I thought nothing of it. However the $240 boots I ordered never arrived. I attemted to call and all I got was "All our agents are busy" and 10 min later ...
Ordered a jacket from them that said "In Stock, Ready to Ship", so I wanted the jacket before the weekend and it was Tuesday so I put a "Rush Ship" on the item and paid extra. After getting no confirmation of shipping for 2 days I called, and called, and called. Over 5 hours on ...
I requested a set of Ugg shoes for $200.00 delivery. Never received a bill however my Charge Card was quickly billed. After 3 months of calling, departing unreturned messages & delivering numerous unanswered emails I appeared online & discovered only rip-off grievances. I really did get ...
Head administrator at Fusion Cash (refuses to give name) stole money from me, didn't compensate me (as promised in writing) for many, many hours of work done. Refused to honor Fusion Cash's policy of providing responses to submitted support tickets. Penalized me for entering support tickets, ...