I sent my computer to Dell for repair under warranty. They have had it for over a week, repaired it, and sent it back to me at the wrong address. It was therefore sent back to Dell. No one from Dell ever called to tell me what was wrong or when I would receive my computer. When I called to find out ...
December 31 Michael Dell c/o Dell, Inc. One Dell Way Round Rock, Texas, 78682 Dear Mr. Dell: I'm certain that you must get more than your fair share of letters regarding the products bearing your name, both pro and con. Unfortunately, this one is a con. If I were on your position, I'd want to know ...
I was ripped off by Dell's illegitimate cancellation of order. Placed a single order online where there are promotional items. However, when order was submitted, it split up with 2 order numbers. The promotional items were in a 2nd order with a new order number for the amount of slightly over $1 ...
I purchased Verizon DSL through Dell.com which offered a $100 rebate through Dell. All forms were submited along with a copy of the packing slip from the dsl equipment. Dell refused the rebate based on no receipt, but when called, a representative stated that a copy of the credit card statement ...
I ordered a new Dell Inspiron 600m in November. I was told that I was approved for a Dell preferred credit account and would have NO interest until January. I received my first statement on the 24th of December. I noticed that I was getting charged interest. I contacted Dell and was told that I did ...
This company had botched the last 4 orders I placed with them in the last 2 weeks. They have sent the entirely wrong items. I have emailed 34 times to customer service, only to get automated replies. Then 2 or 3 days later I will get an email that does not make any sense. When I attempt to call ...