I asked Capitol one to help me thru a difficult time by making some type of arrangement on 2 accounts. They connected me to their "hardship department", where rep offered me a "skip payment" option for a month. When I received the bill 2 months later, they added overlimit & ...
I have 2 accounts w/Capital One. Neither are even close to limits and I pay on time. When I signed up Cap one asked if I wanted to select my payment due date, I said yes, as I always had my payments taken care of online via internet banking. I selected the 21st of each months for both cards. I have ...
I was offered a preapproved low interest credit card to pay off other high interest credit cards which I signed up for on-line. I requested 3 credit cards with approx. $1000 each be transferred for a total of $3000. Well they only approved me for $1000 credit limit, BUT paid off 2 credit cards ...
Since 20 January I have been fighting with this company (and I use that word lightly!) to get my money refunded. An address I lived at 3 addresses ago was used, so I knew this was not right. When I contacted the phone number listed, I was told I did do this-knowing full well I DID NOT! Initially I ...
I am not usually one to complain about delivery services or customer service issues, but this one takes the cake. Our family had purchased a simple futon bed from Haynes with the hope that it would actually be a usable piece of furniture in our den. When the new salesman entered all of the pieces ...
I cancelled my credit card with the company about 9 months ago. I was paying my bill a little more than the minimum, so I can get it paid up. Then this month they send me a bill with an annual fee added on. Then this shot me right back up to where I was. How can they add a annual fee when I ...