I have recieved exactly what I have ordered. The descriptions do not imply them to be more than what I get, and I have placed many orders for the "junky" items for various reasons. Most recently I placed an order in early January and when I had not received it by the first of February I ...
The first (and only) time I had a problem with this company, they kept me waiting at my expense on the phone. After insisting, they finally gave me their 800 customer service number, which is above in the box for their telephone number. It is true that they make you return any items you don't want ...
I sent in a mail order to Signatures (also known as Starcrest of California) on November 20. My check was cashed on November 26, so I know they received it. Since I still haven't received my order, I called their customer service number (NOT toll-free) to check on the status of my order. They had ...
This order took over a month to arrive. When it did, 2 items were missing and the others were NOT the quality represented by the "catalog". There is NO WAY to communicate with anyone about this problem. I'll be returning one item and will contest it if they do not refund my credit card ...
Merchandiz we ordered by mail from forms and advertising provided by Starcrest of California, and was paid for by personal bank check on November 6. Check was deposited by Starcrest on November 11. Have not received the items as of this December 7th. ...
We recieved our order today. Everything came except one video tape. It was a railroad tape. The reason given was that we did not specify the color or style. What idiot would think you would order a video by color or style? They said they would credit us for $7.00! Who would want to order anything ...