I placed an order on 5/21/07 for a pool liner and the liner coping strips to go with it. Delivery to be made in 2- 8 days. For days, order showed as "transmitting" to warehouse. Finally on 5/24, showed as "processed", but no info given. I have been calling & e-mailing ever ...
I ordered 3 items on 4/29/07. I received 1 item on 5/4/07, another on 5/11/07, but haven't received 3rd item as of 5/29/07. The 2 items were shipped from different addresses, neither from DPD pools. I investigated and found that the business address given on the website was actually a residential ...
I ordered a pool liner from this company on 5/4. My credit card was charged on 5/7. I did not receive my order or any response to my inquiries by 5/17. I reported this to the BBB, they sent complaint (5/18) to this company. Mr. Goss sent reply that if my order had not been shipped, I would have ...
My debit card was charged on May 16th and I still have not received my pool liner or pool pump. Today is May 24th. You can not talk to a person at this company and their customer service will not communicate with you via e-mail. E-mail is the only option that this company will give you to ...
Buyer BEWARE of doing business with DPD pools, pooldeals.com They state on their site that 95% of orders are fulfilled the same day. They have a cute animated customer service rep on their site, it is the only contact they will have with you. The site looks very professional, please note that it is ...
I placed an order. The web site looks good. No phone numbers. I never recieved my liner or a refund. I can never get a live person on the phone, just the same message that directs you to the web site (to scam more people) Its been 3 weeks and still nothing. I did get the presidents e-mail, i ...