Today I get into work, my internet is down, and so are all my land lines. I tried to call norvergence on my cell and got a busy signal over and over. I got a call from one of the client management stating that they had a HUGE outage on a DS3, whatever that means and many customers were affected ...
As we all know, this company had been offering services that are not being provided. We received two salesman at our office about two years ago, they have promised us better service and we fell for it. We signed a contract for "5" years, yes! Big, big mistake, plus another contract for ...
I want to add my company as another victim of lies, deceit, false promises, probably fraud, and all of the previous victim's experiences and complaints. We intend to pursue all legal avenues to redress our grievences. Fair warning: if someone from Norvergence approaches you, run don't walk away! ...
It has been almost 24 hours now sence we have had ANY service from Norvergence, or have been able to contact their corporate offices. We have a T1 data line, and telephone lines from this company and without warning, everything went offline 6/15 at 6pm. We have been trying to contact their support ...
Oh my, where do I begin... I could write a book on all the numerous issues that our business has had with Norvergence. We entered into a contract with them back in early 2003 and boy it's been such a hassle since then. Although they appear to offer an unbeatable deal, service is pathetic... And ...
I switch my phone carrier on April 12. I got complaints that my phone wasnt working and I was unhappy with the service loosing calls like I had a cell phone connected to my home phone. I cancelled with IDT on April 22 (11) day. I was expecting to pay for the 11 days but I was charged a full month ...