Got a $25 gift card for Christmas, and tried to redeem it online by buying a $15 Nook e-book. Turns out B&N won't let you use part of your gift card without also giving them your credit card "for their files." You might think that a company that is facing bankruptcy might not maintain ...
Barnes & Noble circulated a pre-Black Friday sales circular via e-mail advertising 50% off ANY (italicized in B&N's ad) educational toy or game, in stores or online, on November 25th. When I attempted to purchase the item I wanted from B&N on the 25th, they refused to honor the 50% ...
Lost all books that i had purchased. Call customer support and was treated like a idiot. Customer service needs to be a lot better. ...
CCM Vector 04 goalie skates. Lace eye grommets pulling out, shredding laces. Dropped off at shop, told they could be repaired, would be two weeks. 4 weeks of many calls and excuses and a 90 minute wait in shop skates returned. Grommets originally went completely through boot, replaced with eyes ...
Ordered college books to be delivered in 2-6 business days. Ordered first thing 25 Aug. Per cust. Serv. Rep., sent out DHL on 26 Aug. Still no books on 3 Sept. Used tracking # to follow trail. Per tracking computer, books dropped off on 30 Aug @ 11:00am in KY. Called USPS to find out why books are ...
I ordered 2 eTextbooks and picked the up from Barnes & Noble's store on NSULA campus. One was the wrong book, and the other wouldn't activate at all. I went to the store to get a refund, but the cashier (who was a day-manager) didn't know how to refund for eTextbooks. ...