I too have experienced the utmost in lousy customer service as evidenced by some other entries. Re-modeled the master bath last summer and sadly picked the Escale line from Kohler (along with Robern chests, I might add). Evidently, the advertising photos were just that, and I have to ask if anyone ...
There is a crack on my Sterling (same company with Kohler) bathtub I bought from Lowe's. I contacted Kohler tech support but was told that the problem I'm encountered is not covered by the manufactory warranty. I just want to share this with everyone to be aware. I also read other complains about ...
I bought a Kohler sink I believe in August through a local plumbing fixture company here in the Kansas City area. I am putting in a new granite countertop and was getting a new sink and kohler fixtures at the same time. The sink arrived sometime in September in preparation for the granite ...
I purchased a Kohler super flushing toilet. After 1 short week it began to plug up through no fault of my own. I've written to them for months and they haven't done a thing. They sent me email over 2 months ago asking for all the pertinent numbers from inside the tank and since then I've written 3 ...