No Warranty provided at time of purchase but stated as a full refund or exchange for any reason. After 2 years mattress colapsed full 2" on one 1-1/2' by 3' on side & several holes came through from inside out. After review by inspector from Kanes furniture who agreed the mattress was not ...
I'm very disappointed with Sears customer service, so far I wasted much of my time on this issue and still didn't get a solution. I placed an order on 11/28 to buy a kenmore dishwasher, then the price was deopped on 11/29. I called customer service on same day to get a price match, they told me the ...
We called A&E to repair our refrigerator since they were listed on the Whirlpool website. We were told when we scheduled the appointment that there would be a disgnosis charge of $65.00. When the repairman arrived, we had the refrigerator pulled out and my husband had the back off of it. The ...
I purchased a Serta Perfect Night Sleep Set three years ago. We had just moved into a new house and wanted to buy the best mattress we could afford, so purchased this set which was $2800. Approximately 5-6 months later we noticed that there were divets in the mattress in the spots where my husband ...
I purchased a Kenmore HE2t front load washer (Model #: 11047571601) last fall and it was delivered on 11/7/07. On Friday, 11/20/08 I got an error message of F01."Okay, no biggie, " I thought, just call Sears they always stand by their products, right??! WRONG. It will cost $349.07 in ...
I purchased a washer dryer combo from sears in april in may the item needed repairs that amounted to 1/3 the purchase cost. This is a peice of equipment i consider a major purchase and i expect item or appliances to be usable for a longer period of time than 14 months. Numerous communications sent ...