Countrywide Home Loans
Messed up 'rate freeze' won't post my payments, reported to credit bureau as past due
Common story, have an ARM loan, was hoping to 'freeze' the rate for a while. Started calling CW in April (rate was to reset August). No lates, just anticipating a crunch when my payment was scheduled to go up $400 per month. After a dozen calls, and 11, oh, 'noone has worked your account yet', I ...