In January we received our first bill from Idearc Media, Inc. Not knowing who they were, we investigated and found they were handling the Verizon Print Directories. We decided to cancel since the directory was really of no use to us. After notifying Idearc in writing that we wished to cancel we ...
We had a retail business in California for almost 40 years and each year the phone company would call to renew advertising. When Verizon invented IDEARC there was no longer any renewal by phone, it was now automatic and forever! We knew we were going out of business and had no intention of renewing ...
I was contacted by someone from American Airlines about a year and 8 or 9 months ago. They told me that my American Airlines Advantage miles would be up unless I have had activity on my account. They told me that one of my options was to buy miles and that my account would be good for three years. ...
Idearc published my display ad under the wrong heading, but I still have to pay for their mistake. How is that right? My husband and I have called more times than I can count to discuss the matter with Idearc and we got the "someone will be calling you within 7-10 days". It's been 6 ...
Last year, our United Way non profit child care center received a call "confirming our telephone information". Our secretary, who was new to the position answered their questions, and then was informed what our bill would be. I overheard the conversation, and when she hung up, asked what ...
Idearc Arc keeps changing account numbers without notice as to why! Monthly amounts that are due change for no explained reason. Why should this happen when the amount should be fixed for the term of the contract??? If a Late Fee or interest has been added, it is not identified. ...