This Company closed my account in March for "business reasons". I just received my bill for this month and they are charging me an eight dollar charge to a local store from the month of May. 1. If my account was closed by them then why are they honoring a charge two months after they ...
Another voice from the ripped-off population speaks out! I always send my payments at least 2 weeks in advance of the due date, however last month, they posted the payment one day after the due date, hitting me with the $35 late fee. And guess what? They are doing it to me again this month! I sent ...
I have been with FCNB for over 5 years now, and I tell you this is the worst customer service that I have seen yet. This people have no regard for those that keep them in business. Like many others on this report I double paid my account and when I received the next statement nothing will be due, ...
I received a call at my job from one of their henchmen. I will call him AH. AH informed me that my payment was past due. I assumed that it was but I had not received a statement from them in about 2 months and really did not know how to contact them. I informed AH that I had not received a ...
I had an account with FCNB, but they transferred my account to Evergreen Professional. I had a payment plan set up with Evergreen Professional which would have allowed me to pay-off my account by the end of this month. I was just recently advised that FCNB took my account back, and Evergreen is ...
FCNB informed account holders of the termination of business between it and several catalogs.in doing so, it prevented present holders to speak to telephone representatives regarding questions on their accounts. I have always maintined minimum purchases on the FCNB account and made payments in ...