T-Mobile charged us for international calls to Italy and the customer service rep claimed we have dialed it accidentally (19 times). We wrote letters to customer relations and contacted customer service, and still they will not remove the charges from our bill. Even after we contacted them, these ...
I saw a item a Craigslist which was a PS3. The ad was labeled PS3 80GB with games. I thought it was a really good deal and so I called this guy who said he was a Fedex pilot and mentioned he wasin town last weekend and had a PS3 that he won through Fedex. Hesounded sincere and in my head I never ...
I received a bill from T-Mobile charging me for 3 minutes of International calls I didn't made on my phone. I called their customer services to report the charges. I was told they can only refund half of the charges. After, speaking with two lousy and rude reps; I ask for my services to be ...
I purchased a 2006 Dodge Durango and a Comprehensive warranty for $1600. I followed all of their guidelines, service requirements and contacted them as requested. I then had my repair shop call to authorize repairs. Despite have a comprehensive coverage package (most thorough), they refused to pay ...
Hello, let me just get to the point. I have been a customer with T-Mobile since January. I was a brand new customer, never had T-Mobile prior to this. My girlfriend and I wanted the new Google G1 cell phones, and made the switch to T-Mobile. The plan that I signed up for is their Family MyFav 400 ...
I have 2 lines for my daughters with T-Mobile with a flexible plan that I pay in advance for the monthly service, on August 4th, my daughter lost her phone at night time the following morning I call to stop the service and claim a new phone since I've been paying insurance on the lost phone, they ...