In June of we purchased a home warranty to cover our major home appliances. Well, unfortunately December 24th we woke up to find the furnace had quit working overnight. We called American Home Shield to report the problem around 6:30am, we were contacted by a company that works for them. A ...
I bought my first place three months ago. Pretty much all of the major appliances were new with the exception of the furnace (18 years old). I tried to get the seller to replace, but they refused, so we compromised with a 1 year homeowners warranty. Luckily or unluckily last Tuesday I came home to ...
I have filed report with the Federal Trade Commission (FTC) and my local department of Consumer Affairs on AHS. This company is committing consumer fraud. My hot water heater and furnace are both 16 years old. Recently they both went on the blink. AHS sent a technician to look at the furnace. He ...
I bought a house in Aug. 2008 along with a home warranty from American Home Shield. Their contract and website says they cover the following appliances and systems: "Our Basic coverage includes: Heating Systems Plumbing Systems Electrical Systems Water Heater Oven/Range/Cooktop Dishwasher ...
American Home Shield is not fulfilling their contractual agreements with their customers on Long Island, NY. For the simplest of items, ceiling fan repairs, garage door openers, etc... American Home Shield goes out of their way to find incompetent contractors. No follow through from AHS, or their ...
Background: This was a warranty on a purchase of a home in August. Here is my experience (vain attempt at getting service): 1. I called the company on 11/11/08 because my spa heater was not working. The light was on, but the water was cold. I was told API would call me in a day or two to schedule ...