I had about 10 individuals placed with this company for 8 or 9 months. They didn't make 1 collection. Nor did they even give me a status up date. I had to call to request information. Basically they hadn't made any progress at all after all this time. I don't even know if they ever even made an ...
The meter at my residence went out and Xcel Energy failed to catch it even after we reported our bill being less than what it normally is. When they finally figured out the meter was bad, they replaced it and sent us a huge bill! After more than 10 conversations with Xcel and three with PUC. Only ...
I spoke with an associate online through chat and was looking just for internet. The associate offered a considerably discounted package of $35 a month which included basic cable and internet. Excited about the deal I was getting I accepted. 2 months passed and I was enjoying the service but ...
I am one of the unfortunate millions that have become victimized by this huge monopoly called Xcel. These people are the absolute bottom of the barrel and the only game in town which is the attitude you encounter no matter who you have to talk to or how many times. My ex left a huge past due amount ...
I had damage to my natural gas line in to my house. I understood that it would be an expensive repair bill, but the bill that I received was outrageous. The final bill arrived and the materials were charged at $68 and the equipment was charged at $119. No problem, that's the cost of materials and ...
I am writing a second complaint against Xcel Energy. My first complaint to this commission was in November concerning excessive charges to our home in Denver, CO. Xcel responded by placing a work order on our account; this work order was never completed, nor was any date and time set up to examine ...