To Whom It May Concern: My name is Ella Gershman. On May 26 I received a call from a Providian Bank representative and she informed me that I'm one payment behind on my Providian' credit card. I told her that I never received a statement and she replied that I can correct this situation by paying ...
Payment due date on my account was 11/03/04. I made an electronic payment on 10/29/04. Providian did not credit my account until 11/05/04. They charged me a $35 late fee, etc. After calling Customer Service and being on hold for a long time, I was transferred and disconnected. Several more calls ...
I got a bill from them and I haven't used my credit card in a couple of years and they initially charged me something like 59.00 for and anuall fee. So I call them and explained this to them and asked them to cancel the card because I didn't feel that it was right to have to pay for something that ...
I have a Gold masterCard with Providian. I have had the card for about 2 years. In the 2 years I have had the card my interest rate has gone up. It is now 30%. They have charged me late payment charges when I know they have received the payment on time. The last time they did that. I contacted the ...