I closed my Citicards MasterCard account after my divorce and started paying it off. I cut the card up and made a payment agreement. Around March, I got a phone call from a customer service rep offering to re-open the account. I told him no, but he was very persuasive. He clinched his deal by ...
Was making minimun payments before husband got laid off and then became sick. When the payment was late they would charge a late fee which would then go over my limit and then a overlimit fee. I called to make payment arrangements and at first they told me No. That I would have to be late at least ...
My account was turned over to a collection agency, Ventus Capital Services. I agreed to pay in two installments. Citi Card has acknowledged receiving the second payment, but not the first one. I have tried several times to speak with their representatives, and every one of them has been very nasty ...
This is the letter I wrote to AT one on each card for different amounts. One (the amount for $3269.57) was placed through the internet on the card ending in 2222. The other (in the amount of $2830) was done over the phone and on the card ending in 1111. I already knew this and I explained to her ...
Ok. To start off with, I received a letter from Chase stating that my visa interest rate was being raised from 8.99% to 29.25% because of a deliquent account on my credit file. After receiving this letter, I called Chase and stated that there must be a mistake, because I have never been late on any ...
I received a letter saying I was being reported to the credit bureau for a late payment, missed payment, or default on a Mastercard account I did not recognize. I was in a panic, thinking someone had opened an account in my name. I spent an hour calling the Citibank numbers listed on a Friday ...